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For the latest troubleshooting, see the WGT624v3 Support Page or WGT624SC Support Page. Recent changes include:

WGT624 Product Information and How To's

Troubleshooting Wireless Products

Improving Wireless Range

WGT624v3 or WGT624SC Firmware Version 1.0.128_1.0.1

This firmware is not for WGT624 or WGT624v2

New Features

  1. Adds WPA-PSK/WPA2-PSK mixed-mode support. I.e., router can now support one adapter using one, while another uses the other.

Bug Fixes

  1. Changing LAN IP from default settings to 10.0.0.1/255.0.0.0 used to cause router malfunction.
  2. UPnP parser error caused router crash. The application Azureus asked to create 3 ports, but the format caused system crash while parsing the UPnP message.
  3. SSID name previously left out repetitive space key value when the router boots. Example: "A  B" (A space space B) would be stored as "A B" (A space B).
  4. LAN scope used to work improperly. In "LAN IP Setup" page. If you changed the device IP to"192.168.0.1/255.255.0.0", and changed DHCP server range to "192.168.1.2 -192.168.1.254", it would not work.
  5. Web console’s password would not accept space characters.
  6. Intermittently, after reseting and power cycling, the Web-based GUI wouldn't work.
  7. RIP-2M did not get routing table.
  8. Fixed that adding/removing user account caused router reboot and action failure.
  9. When Connect as Required is enabled and the router is set to PPPOE or BigPond, it used to stay at connect status, even if the idle time elapsed.
  10. When enabled DMZ feature, the WAN PC couldn't access the Apache HTTP server On the DMZ server.
  11. WPA-PSK no longer fails in certain situations.
  12. Regional wireless settings were updated.
To Upgrade

Upgrades should be done using a wired Ethernet connection, if possible.

  1. Before you upgrade write down all the settings you changed from default values, as you need to enter them MANUALLY after upgrading. Typically, people change: SSID, channel, password, and security (WEP, WPA).

    1.23 MB

  2. Open the browser and access the router (usually the address is http://192.168.1.1).
  3. Log in to the router (User Name = admin and Password = password unless you have changed it).
  4. Click Maintenance > Router Upgrade.
  5. Click Browse and locate the upgrade file (download link is below).
  6. Click Upload.
  7. Wait for the router to reboot.
  8. Verify that the router firmware by checking the firmware version under Maintenance > Router Status.
  9. Reset router to factory defaults by clicking Maintenance > Backup Settings > Erase.
  10. Wait for the router to reboot.
  11. Log in to the router.
  12. Enter the routers settings you noted down before upgrading. We recommend running the Setup Wizard to automatically detect your broadband configuration.

Published: Sept 14, 2005

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