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For the latest troubleshooting, see the WGU624 Support Page. Recent changes include:

Forgotten or Lost Router Password

Troubleshooting Wireless Products

Improving Wireless Range

WGU624 Initial Release Firmware Version 1.0.1.7

Published Sept. 29, 2003

Major Features

  • Compatible with any 11b, 11g, 11a and 108Mbps-capable wireless cards.
  • Supports WEP, WPA and WPA-PSK
  • Extended Range (XR) and Adaptive Radio (AR) features.
  • XBox Live certificate.
  • Auto-assisted Firmware Upgrade feature.
  • Dedicated hardware DMZ port for better security and ease of use.

Known issues

  • Router running in "11g only" wireless mode won't have Extended Range feature, this will be fixed in next release.
  • Router GUI requires IE Browser 5.0 or above. Other browsers may produce strange HTML behavior.
  • In very rare cases, the router stops responding to the clients. Usually, power cycling the router fixes the problem. If not, do a hardware reset (Press the reset button on the back for 5 seconds).

Upgrading to the New Software

You can upgrade by using the web interface Router Upgrade menu

  1. Before you upgrade write down all of your current settings as you will need to enter them in MANUALLY after upgrading your firmware
  2. Open the browser and access the router (usually the address is http://192.168.1.1)
  3. Login to the router (User Name = admin Password = password unless you have changed it)
  4. Click Maintenance > Router Upgrade
  5. Click Browse and locate the upgrade file (download link is below)
  6. Click Upload
  7. Wait for the router to reboot
  8. Verify that the router firmware has been upgraded
  9. Reset router to factory defaults
  10. Wait for the router to reboot
  11. Re-enter the settings you noted down before upgrading

Note: Reset to factory default after a firmware upgrade and reconfigure router again.

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