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FVX538 Firmware Version 2.0.0

For the latest troubleshooting, see the FVX538 Support Page. Recent changes include:

Forgotten or Lost Router Password

Troubleshooting Wireless Products

Improving Wireless Range

FVX538 Firmware Version 2.0.0

Published October 25, 2006.

NOTE: The router will reset itself to factory defaults after upgrading to version 2.x.
Version 1.x and 2.x configurations are not compatible and cannot be used across software versions.

New Features

  • Improved performance and stability.
  • New Improved Administration Interface

Known Issues

  • Traceroute diagnostic utility will not send diagnostics packets across the VPN tunnel when the destination address is across the VPN tunnel
    Solution: Use Ping to verify connectivity and use an external PC attached to the LAN side to verify the traceroute.
  • Internal Capture diagnostic utility captures both encrypted and decrypted packets on WAN interface.
  • FVX538 and FVS338 stop responding to SNMP at high polling frequencies
    Solution: Use a larger SNMP polling interval (greater than 10 sec).
  • Dialup status screen may show incorrect IP address information when the dialup status is inactive.
    Solution: Disregard IP address information in the status screen when the dialup status is inactive.
  • Web Management GUI screen becomes blank during image upgrade
    Solution: Retry the upgrade. There are no known cases of flash corruption with this scenario.
  • Spaces not allowed in user names in local User Database (for XAUTH)
    Solution: Ensure that no space is used when entering usernames in the local database.
  • QoS option remains editable when “block always” action is chosen
    Solution: If a value is entered in this field, it will have no effect. Version 2.0 software discards the packet if it matches this rule.
  • In order for load balancing to work, access to DNS is required
    Solution: If testing load balancing in a lab environment, ensure that there is access to a domain name server.
  • Primary WAN Link should be set to "Keep connected" in auto rollover mode
    Solution: The primary WAN link must be configured to “keep connected” when using the auto rollover mode.
  • Dynamic DNS is only configurable on one WAN interface
    Solution: The DNS configuration information applies to the active interface. As an example, if WAN2 is configured as the active interface, the DNS configuration is applied to WAN2. If Load balancing is configured, Dynamic DNS is applied to the primary link. If Auto rollover is configured, Dynamic DNS is applied to the active interface that is forwarding the traffic.
  • FQDN names in VPN policies can not use "-" (dash) as part of the name

To Upgrade

The router will reset itself to factory defaults after upgrading to version 2.x.
Version 1.x and 2.x configurations are not compatible and cannot be used across software versions.

    1. Download using the button below to a convenient place such as your desktop. This is a large file!

      6.89 MB

    2. Using a browser, login to the router as admin.
    3. Under Management, click Router Upgrade.
    4. Click Browse and locate the upgrade file fvx538_2_0_0_139.img.
    5. Click Upload.
    6. Wait for the router to reboot and the TEST LED to turn off.
    7. Turn off the power on the router.
    8. Turn on the power on the router.
For problems after upgrading, clear the configuration, either by using the Factory Defaults push button on the front panel or the Default button in the Administration > Settings Backup & Upgrade. Then re-enter your configuration information manually.

This product includes software code developed by third parties, including software code subject to the GNU General Public License ("GPL") or GNU Lesser General Public License ("LGPL"). As applicable, the terms of the GPL and LGPL, and information on obtaining access to the GPL Code and LGPL Code used in this product, are available to you at NETGEAR's Open Source Code Web page. The GPL Code and LGPL Code used in this product is distributed WITHOUT ANY WARRANTY and is subject to the copyrights of one or more authors. For details, see the GPL Code and LGPL Code for this product and the terms of the GPL and LGPL.

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