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For the latest troubleshooting, see the FVS338 Support Page. Recent changes include:

Forgotten or Lost Router Password

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NETGEAR FVS338 ProSafe VPN Firewall 50 Release Notes

This note describes enhancements and bug fixes in the FVS338 Release Version 1.6.35 software. The enhancements and fixes are those added since Release Version 1.6.5.

New Features Overview

    Version 1.6.35

XAUTH (Extended Authentication) and RADIUS Support for VPN
XAUTH is configured in IKE Policy menu, RADIUS in new Radius Client menu.

NetBIOS Broadcast Support over VPN
Configured in VPN Policy menu.

    Version 1.6.29

IKE Mode Config
Mode Config allows a remote VPN client to obtain a virtual IP address and other IP configuration information (DNS, WINS, etc) from the router.

Modifications and Bug Fixes

Version 1.6.35

    1. Fixed: IKE in fail-over was not updating the MyAddr field when local IP Address was configured with FQDN.
    2. Fixed disconnecting Dialup after rollover.
    3. Fixed load balancing and failover issues.
    4. Added support for US Robotics modem.
    5. Added failover detection using PING instead of DNS.
    6. Fixed NNTP (newsgroups) bug.
    7. Fixed Cisco VPN interoperability issue.
    8. Fixed DynDNS issue.
    9. Fixed DHCP issues.
    10. Fixed inbound rules disappearing.
    11. Fixed PPPoE LCP issue.
    12. Fixed MTU reset to 1500 after reboot.
    13. Fixed Microsoft Root Certificate loading.
    14. Can add more than 129 inbound rules.

 Version 1.6.29

  1. Update mode config help menu.
  2. Fixed conflicts between mode config and regular client configurations.
  3. Fixed DynDNS issues.
  4. Fixed failover problem from Dialup to BroadBand ISP.

    Version 1.6.26

  1. PPPoE stability problems are fixed.
  2. Can now add custom services up to 125 services.
  3. Increased the total number of possible rules to 600.
  4. SMTP login name can now accept up to 50 characters.
  5. Problem in disabling inbound rules is fixed.
  6. VPN interoperability improvements.

    Version 1.6.23

  1. FQDN support with Main mode added to VPN Wizard.
  2. Disable VPN policy will drop tunnel now.
  3. Manual switch over to broadband will access Internet now.
  4. DynDNS status fixed.
  5. VPN remote can now be configured to Any.
  6. PPPoE MTU value is now set to 1492 by default.
  7. Fixed dropped packets in VPN tunnel.

    Version 1.6.17

  1. Added support for modem hardware flow control signals.
  2. Added image upgrade header validation so router will not upload the wrong image.
  3. Modified AES key length selection menu.
  4. Guest (read-only) default login password changed to password.

    Version 1.6.15

  1. VPN throughput increased.
  2. Number of simultaneous sessions increased.
  3. Guest (read-only) password can now be changed separately (default is guest).
  4. Fixed crash from SNMP daemon.
  5. Fixed GUI hang when accessing Statistics window.
  6. Fixed unrequested blocking of websites.
  7. Fixed operation of factory default button.
  8. Default gateway is now shown in routing table.
  9. Fixed issue when changing from static to PPPoE WAN.
  10. Fixed: VPN traffic stops when heavy traffic.
  11. Removed One-to-one NAT table and Exposed Host, since these can be done with Inbound Rules.

Known Issues

  1. May need to toggle Daylight Savings Time setting after upgrade.
  2. BigPond login may not work correctly.
  3. If you were having problems with reserved IP addresses in Groups and Hosts, you may need to perform a factory default reset after upgrading to the newer version.
  4. Can't edit VPN policy to change LAN subnet.
  5. An attempt to access a blocked site is not logged.

To Upgrade

  1. Download using the button below, and unzip to a convenient place such as your desktop. This is a large file!

    (6.95 MB)

  2. Using a browser, login to the router as admin.
  3. Under Management, click Router Upgrade.
  4. Click Browse and locate the upgrade file fvs338_v1.6.35.img.
  5. Click Upload.
  6. Wait for the router to reboot and the TEST LED to turn off.
  7. Turn off the power on the router.
  8. Turn on the power on the router.

If the upgrade causes problems, record your configuration information, clear the configuration, either by using the Factory Defaults pushbutton on the front panel or the Erase button in the Backup Settings menu. Then reenter your configuration information manually.

April 20, 2005

This product includes software code developed by third parties, including software code subject to the GNU General Public License ("GPL") or GNU Lesser General Public License ("LGPL"). As applicable, the terms of the GPL and LGPL, and information on obtaining access to the GPL Code and LGPL Code used in this product, are available to you at NETGEAR's Open Source Code Web page. The GPL Code and LGPL Code used in this product is distributed WITHOUT ANY WARRANTY and is subject to the copyrights of one or more authors. For details, see the GPL Code and LGPL Code for this product and the terms of the GPL and LGPL.

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