• Can the handset roams between multiple base stations?

No, the handset can only be registered and work with only 1 base station at a time. You will need to manually register the handset with a new base station.

• Can I register the handset (SPH150D) to more than one base stations?

No, the handset will only be registered to only 1 single base station. You cannot register the same handset on a different base station.

• Can someone else ‘break-in’ or connect to my base station?

No, in order for the handset to register with the base station, you will need to physically press the “page” button on the base station during the registration process.

• What is the range of the wireless on the DECT phone?

SPH200D supports Conference calls as a client, but does not support Conference as an initiator.The range is up to 50 meters indoors and up to 300 meters in free space or line-of-sight.

• How do I register a new handset to a Base Station?

Please read this  KB article.

• Can I use non-rechargeable batteries on the handset?

No, you should not use non-rechargeable batteries on the handset

• How do I lock the keypad?

Hold the # button for a few seconds to lock the phone
To unlock, select “unlock” the press the * button.

• How do I change my Skype Status?

Press and hold the ‘UP’ navigation until you see the Skype status menu

• Can I call a destination not included in Skype country list?

You may only place a call that is recognized by Skype country list.

• How can I view the status of ALL calls on the handset?

Press and hold the ‘DOWN’ navigation button until you see the calls history
Please note that this option will only be available if you are signed into Skype. You will not get this option when used in landline mode only.

• Can I call to multiple numbers at the same time?

Yes, you can make an outgoing call using your landline on the 1st handset, another outgoing call using your SkypeOut credit on the 2nd handset, and receive an incoming call from your SkypeIn number on the 3rd handset

• How do I change the cases of the text?

Press the “a/A *” button to change to uppercase, lowercase, or numeric entry.

• How to make a 3-way conference call to an outside caller and another handset in the house?

Please read this  KB article.

• Why I cannot add a second or additional handset to the base station while the first handset is turned on?

When adding a second or additional handset to the base station, make sure that you press and hold down the “Page” button the base station for around 15 seconds or until you see the LED lights on the base station flashing.

• Can I buy a base station only?

No, the base station cannot be purchased as a stand-alone unit. Only the handset (SPH150D) can be purchased as a stand-alone item.

• Can a handset (SPH150D) be registered to two base units simultaneously?

No, it can be registered to only to one base unit at a time

• Does the SPH200D support network proxies?

No, the SPH200D does not support network proxies

• I cannot insert a pause when making a call on the SPH200D

A pause is used for calls such as PABX and operator services. Your phone supports different pause durations. For details, consult your telephone service provider.

• I cannot view the newly added contacts on the handset (SPH150D)

The contact information is not stored directly on the handset but rather on the Skype database server over the Internet.  You may experience a slight delay when retrieving your Skype accounting information, depending on the Internet traffic condition.  Try signing out from Skype account on the handset, then try signing in to Skype again to refresh your contact list.

• What does it mean when I receive a “Low credit limit” when making landline calls?

You will need to have SkypeOut credits when making outgoing calls from your Skype account.  You will see this error message when you do not have enough Skype credit on your account.  Please check with Skype regarding your account credits.

• Why does the SPH200D not show the name of a landline caller that I have saved on my Skype contact list?

The reason for this is because you are going through 2 different systems: PSTN and Skype. When your landline call comes in, it is going through a PSTN line, so caller ID (CID) is only available on the local PSTN service. Your contact book is from Skype server. PSTN and Skype do not talk to each other directly, therefore it cannot do cross references and showing the name and information from other service provider.

• Will a saved Contact name be displayed in the Missed Calls in the Call History list when receiving a missed call from landline number?

Yes, however, the Call History feature will only keep track of calls only when you are connected to Skype.  If you are only using the landline without logging on to Skype, you will not see any call history.

• What is the rate of power consumption for SPH200D?

The SPH200D (7.5V 0.5A) consumes a maximum of 3.75 watts.
The SPH150D (7.5V 0.15A) consumes a maximum of 1.125 watts.

• How many languages does the SPH200D support?

The SPH200D supports up to 11 languages. Please refer to the User Manual or your SPH150D menu for the available languages.

• The handset shows Credit of EUR 0.09 when there is no Skype Out

Skype does regular promotions in different region of the world and this is simply part of the promotions.  Please contact Skype for additional information about various promotions from Skype.

• Can the Skype online status be changed automatically on the SPH150D?

No, the status cannot be changed automatically.  You will need to change the status manually through the SPH150D menu.

• Which hands-free headsets I can use with the SPH150D?

NETGEAR has not done any compatibility testing with any hands-free headsets with the SPH150D at this time, although, we have heard from other customers that many Motorola 2.5mm compatible hands-free headsets would work fine with the SPH150D.

n101653.asp Feb 25, 2007