| BizSupport Premium | Annual Price Per Server |
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| Operating Systems | Microsoft Windows Server NT,2000,2003,2008 Microsoft Windows Small Business Server | |
| Hardware | Windows Server: All versions
Routers & Gateway: NETGEAR and other commonly available brands* Peripheral Devices: Acer, Brother, Buffalo, Blackberry, Palm, Dell, Epson, Gateway, Hewlett Packard, Iomega, Lexmark, Proxim, Sony, Toshiba, Xerox, Zebra Technologies Installation and Upgrade Assist |
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| Server Support | Configuring Various Server roles including (DHCP, DNS, ADS,
Print and Application Servers) Creating and Managing User Accounts Managing Group Policies and Computer Accounts View and understanding Event Logs and Service status Set Up Alert Notifications Monitoring Memory Usage/Processor/Disk Activity |
$249 (except Server 2008) $349 (Server 2008) |
| Network Support | Managing Disk and Data Storage (including file conversion FAT32 to NTFS) Resolving Driver Conflicts, User Access and DNS issues Adding Common Applications such as MS Office Managing Files Access Implementing and Managing Printers And other Network Resources Managing Backups and Disaster Recovery (Assisting & planning Backups) Setting up Data Security & permission Basic Router Configuration and Troubleshooting Access Points Configuration and Troubleshooting Wireless Configuration Wired and Wireless Adapter Installation and Troubleshooting Resolving Wired and Wireless Connectivity Issues Configuring and Troubleshooting Switch Related Issues |
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| Scope of Support | ||