The MP101 Media Player Will Not Connect to the Server

• Verify that the NETGEAR Media Server is running on your PC. You should be able to see the icon in the system tray. If it is not on the network, there will be a red bar through the icon.
• Verify that the MP101 and the PC running the Media Server software are on the same subnet and that they can communicate with each other. In most cases, this means that the first three fields of the two IP address should be the same. Communication can be verified using the Windows Ping utility.

1. From the Windows toolbar, click on the Start button and select Run.
2. In the field provided, type ping followed by the IP address of the MP101.

ping 192.168.0.2

3 Click OK. You should see a message like this one:

Pinging <IP address> with 32 bytes of data

If the path is working, you see this message:

Reply from < IP address >: bytes=32 time=NN ms TTL=xxx

If the path is not working, you see this message:

Request timed out

4 If you cannot ping the MP101, your network may not be working correctly.

• The Status Bar of the NETGEAR Media Server, which can be found at the bottom of the window, should show “Media Player is on the network.” If the Status Bar shows “Media Server is not on network!”, verify that your PC has a valid IP address and that the correct adapter is chosen. The adapter is chosen using the Change Adapter button under the System tab.
• If multiple adapters are installed in your PC, the Media Server software can only monitor one of them at a time. Verify that the correct adapter is chosen. The adapter is chosen using the Change Adapter button under the System tab.

Doc: n101281.asp Feb. 11, 2004